Business Technology Manager
Company: Bank of Montreal
Location: Chicago
Posted on: October 22, 2024
Job Description:
Business Technology ManagerApplication Deadline:
11/28/2024Address: 320 S Canal StreetJob Family Group: TechnologyWe
are open to any eligible candidate from any location either in
Canada or the US.The Business Technology Manager is responsible for
assisting the Business Technology Leads in organizing, delivering &
executing on strategic initiatives, preparing test cases, and
conducting ad-hoc activities related to the bank's commercial loan
systems including but not limited to RRT (risk rating software),
LTS (adjudication software), and Livelink (workflow tool) as well
as any other commercial loan systems implemented over time.The
Business Technology Manager is also responsible for working with
the Business Technology Training & Communications team to update
the user manuals for RRT, MRA, Livelink, LTS, and other core
systems, as well as all other training and guidance materials for
credit analysts and other users and to ensure that all content on
the intranet portals is updated as needed and remains
relevant.Additionally, the Business Technology Manager will co-own
the Help Desk function for the commercial lending systems and act
as a contact for the front line bankers for all questions regarding
the commercial loan systems, risk rating models, or business
processes. The role involves responding to questions emailed into
the Help Desk and providing prompt and accurate responses. The
Business Technology Manager will be able to handle more complex
inquiries and will identify and escalate systemic issues to the
appropriate manager for resolution.Key Accountabilities
- Participate in providing business requirements to Technology
partners to ensure solutions appropriately address business
needs.
- Assist the Business Tech Training Manager in preparing and
conducting training sessions related to commercial lending systems
to optimize the knowledge and skill of system users.
- Lead test case preparation for user acceptance testing (UAT),
help coordinate business testers, execute testing, and support the
implementation of all technology enhancements on behalf of the line
of business. Responsible for tracking and reporting any defects to
Business Tech Lead and Delivery Test Manager.
- Work with the Communications Manager to ensure that all job
aids and user guides are up to date and accurate and that they
support the requirements of system users.
- Identify areas of data quality that need supplemental training
and execute training.
- Provide Help Desk support to all business purpose lending
personnel, identifying what areas to enlist to resolve issues and
answer questions as needed.
- Work with the Business Technology Training Team to provide
subject matter knowledge to support the development and updating of
the employee On-Boarding Program and to create, update, and
maintain e-learning related to commercial loan systems.Knowledge &
Skills
- Solid presentation skills
- Strong communication skills
- 4 or more years of experience in commercial credit underwriting
or commercial banking operations
- B.A. in Business or Finance.
- Knowledge of Bank systems including RRT, APMS, LTS, and
Livelink a plusSalary: $79,800.00 - $148,000.00Pay Type:
SalariedThe above represents BMO Financial Group's pay range and
type. Salaries will vary based on factors such as location, skills,
experience, education, and qualifications for the role, and may
include a commission structure. Salaries for part-time roles will
be pro-rated based on the number of hours regularly worked. For
commission roles, the salary listed above represents BMO Financial
Group's expected target for the first year in this position.BMO
Financial Group's total compensation package will vary based on the
pay type of the position and may include performance-based
incentives, discretionary bonuses, as well as other perks and
rewards. BMO also offers health insurance, tuition reimbursement,
accident and life insurance, and retirement savings plans. To view
more details of our benefits, please visit: .We're here to helpAt
BMO we are driven by a shared Purpose: Boldly Grow the Good in
business and life. It calls on us to create lasting, positive
change for our customers, our communities, and our people. By
working together, innovating, and pushing boundaries, we transform
lives and businesses, and power economic growth around the world.As
a member of the BMO team you are valued, respected, and heard, and
you have more ways to grow and make an impact. We strive to help
you make an impact from day one - for yourself and our customers.
We'll support you with the tools and resources you need to reach
new milestones, as you help our customers reach theirs. From
in-depth training and coaching to manager support and
network-building opportunities, we'll help you gain valuable
experience and broaden your skillset.To find out more visit us at
.BMO is committed to an inclusive, equitable, and accessible
workplace. By learning from each other's differences, we gain
strength through our people and our perspectives. BMO is an equal
opportunity/affirmative action employer. All qualified applicants
will receive consideration for employment without regard to sex,
gender identity, sexual orientation, race, color, religion,
national origin, disability, protected Veteran status, age, or any
other characteristic protected by law. Accommodations are available
on request for candidates taking part in all aspects of the
selection process. To request accommodation, please contact your
recruiter.
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Keywords: Bank of Montreal, Glenview , Business Technology Manager, IT / Software / Systems , Chicago, Illinois
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