Business Tax Expert - Work From Home - 3+ Yrs Experience Required
Company: Intuit
Location: Joliet
Posted on: November 6, 2024
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Job Description:
You will be working toward advancing our goal of Powering
Prosperity Around the World by providing expert guidance, tax
preparation, and explanations of tax and technical terms to our
customers. You will also have the opportunity to shape the
direction of one our newest product offerings, TurboTax Live
Business, while working at the #11 ranked company on Fortune's 100
Best Companies to Work For.
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If you are a highly motivated individual with business tax
preparation experience, excellent communication skills and an
active, unrestricted credential (CPA/EA/Practicing Attorney), we
need you to help our customers complete their taxes using Intuit
TurboTax Business products.--
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The successful candidate will be responsible for managing complex
business tax returns for Partnerships and S Corporations. The ideal
candidate will possess a strong knowledge of federal and state tax
laws and regulations for business and personal tax returns, as well
as significant experience in preparing and filing business and
personal tax returns.
Strong business tax preparation experience and extensive knowledge
of tax laws as evidenced by 3 or more years of recent experience
preparing federal and state business tax returns (1065 and/or
1120-S) for at least 20 clients/customers per season for
compensation, using commercial tax preparation software.
Minimum of 2 seasons of personal Tax Preparation experience, with a
minimum of 30 tax returns per tax year in a tax practice or retail
setting for compensation, strongly preferred
Bookkeeping experience with books to tax preparation is strongly
preferred.
Experience preparing Business Tax returns for service industry
customers strongly preferred.
Must possess an active Preparer Tax Identification Number
(PTIN).
Commit to a minimum schedule of at least 20 hours/week (minimum 4
hour shift increments) throughout the tax season
solid knowledge of computer operations and software.
Strong customer service skills - ability to interact with customers
through video and audio tools in a professional, friendly, and
confident manner.
Ability to work in a fast-paced environment with minimal
supervision.
This is a virtual, customer-facing role; you will be using our
state of the art video communications software (Smartlook) to
interact with customers.
Help TurboTax Business customers who are working on their tax
returns or have delegated their tax returns with:
o Tax advice
o Full Service Business return preparation and signature
o Product/software inquires
o Tax calculations
o Filing tax extensions
Create high quality customer interactions and experiences that
instill confidence using deep customer empathy, and your extensive
knowledge and expertise in the field of business tax preparation
and books to tax accounting entries.
Utilize and leverage government websites, professional resources,
and team expertise to seek out and deliver the right answer to the
customer using everyday language.
Apply defined practices, procedures, and company policies to
troubleshoot and resolve customer tax advice and tax return
preparation
Document customer interactions
Work continuously toward meeting company key performance metrics
and Big Bet Goals.
Participate in pilot testing, projects, and experience validations,
as needed.
Keywords: Intuit, Glenview , Business Tax Expert - Work From Home - 3+ Yrs Experience Required, Accounting, Auditing , Joliet, Illinois
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